IBMUser GuideType 2283Type 6274For the latest version of this onlinepublication, go tohttp://www.ibm.com/pc/support
x User Guide• N’installez jamais de cordons téléphoniques durant un orage.• Lesprisestéléphoniques ne doivent pas être installées dans des endroitshum
Safety notices xiclasse 1. Dans les autres pays, elle est certifiée être un produit à laser de classe 1conforme aux normes CEI 825 et CENELEC EN 60 82
xii User Guide
© Copyright IBM Corp. 2001 xiiiAbout this bookThis book will help you become familiar with your IBM®computer and itsfeatures. It describes how to oper
xiv User GuideRelated informationThe following is a description of sources of additional information about yourcomputer. The documents are available i
© Copyright IBM Corp. 2001 1Chapter 1. Product overviewThankyoufor selectingan IBMNetVistaXcomputer. Your computerincorporatesmany of the latest advan
2 User GuideHardware featuresThe following information covers a variety of models. For a listing of features foryour specific model, refer to theSyste
Chapter 1. Product overview 3System management features• Wake on LAN®• Wake on Ring• Wake on Alarm• Automatic power-on startup• System Management BIOS
4 User GuideSupported operating systems • Microsoft®Windows®XP Professional Edition• Microsoft Windows XP Home Edition• Microsoft Windows 2000 Profess
© Copyright IBM Corp. 2001 5Chapter 2. Setting up your computerThis chapter provides information for setting up your computer for the first time.You w
Before using this information and the product it supports, be sure to read“Safety notices” on page vii and “Notices and Trademarks” on page 75.NoteFir
6 User GuideArranging your workspaceTo get the most from your computer, arrange both the equipment you use andyour work area tosuityourneeds and theki
Chapter 2. Setting up your computer 7image on the screen; try them only after you have exhausted other methods ofreducing glare. The following illustr
8 User Guide• Avoid the use of extension cords. Whenever possible, plug the computerpower cord directly into an electrical outlet.• Keep power cords a
Chapter 2. Setting up your computer 9Figure 1. ConnectorsAudio connectorsThe audio connectors located at the top side of the monitor are audio line in
10 User GuideStarting the computerGototheQuick Reference forinformation abouthow toturn onyour computerandsee Chapter 3, “Operating and caring for you
© Copyright IBM Corp. 2001 11Chapter 3. Operating and caring for your computerThis chapter provides information to help you in the day-to-day use and
12 User GuideThe following is a description of the controls and status indicators for yourcomputer.Hard disk drive in-use indicator: When this light i
Chapter 3. Operating and caring for your computer 13Shutting down the computerWhen you are ready to turn off your computer, always follow the shutdown
14 User GuideCustomizing a Rapid Access Button1. From the Windows desktop, click Start.2. Select Settings,andthenclickControl Panel.3. Double-click Ke
Chapter 3. Operating and caring for your computer 15software utility provides status icons and help information in the lower rightcorner of your deskt
© Copyright IBM Corp. 2001 iiiContentsSafety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16 User GuideUsing the IBM ScrollPoint mouseThere are two types of mice for your computer, the ScrollPoint III and theScrollPoint Wireless mouse. Ther
Chapter 3. Operating and caring for your computer 17Accessing the optical driveThe optical drive is located in a drop-down device bay. To lower the de
18 User GuideUsing an optical driveYour computer has a preinstalled optical drive. The CD-ROM and DVD-ROMdrives can play backor read froma CD or DVD d
Chapter 3. Operating and caring for your computer 19Inserting and removing a disc To insert a disc:1. Pressthe devicebayrelease buttonto lowerthedevic
20 User GuideUsing video features Your computer has a super video graphics array (XGA) graphics controller. XGAis a standard for displaying text and g
Chapter 3. Operating and caring for your computer 21— If you double-click the speaker icon, a master volume-control windowopens. You can use the setti
22 User GuideUsing the Windows Start menuFollow these steps to put the computer in Standby mode using Windows:1. From your Windows desktop, click the
Chapter 3. Operating and caring for your computer 23Windows 2000 Professional use slightly different terminology as noted below. Toset the duration, d
24 User GuideTaking care of your computerThis section provides guidelines for the proper handling and care of yourcomputer.BasicsHere are some basic p
Chapter 3. Operating and caring for your computer 251. Shut down the operating system and turn off the computer.2. Disconnect the mouse cable from the
iv User GuideCustomizingaRapidAccessButton... 14RapidAccessWirelesskeyboardandmouse... 14Usingt
26 User GuideMoving your computerTake the following precautions before moving your computer.1. Remove all media (diskettes, compact discs, tapes, and
© Copyright IBM Corp. 2001 27Chapter 4. Using the IBM Setup Utility programTheIBMSetup Utilityprogramisstored intheelectrically erasableprogrammablere
28 User GuideViewing and changing settingsThe IBM Setup Utility menu displayed by your computer might look slightlydifferent from the menu shown here,
Chapter 4. Using the IBM Setup Utility program 29When working with the program menu, you must use the keyboard. Thefollowing table shows the keys used
30 User GuideAdministrator passwordSetting an administrator password deters unauthorized persons from changingconfiguration settings. If you are respo
Chapter 4. Using the IBM Setup Utility program 315. Press Esc twice to return to the IBM Setup Utility program menu.6. Select Save Settings from the E
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© Copyright IBM Corp. 2001 33Chapter 5. Installing optionsYou can expand the capabilities of your computer by adding more memory oroptional PCI adapte
34 User GuideBacking up configuration settingsImportantRun ConfigSafe (or a similar application) to take a snapshot of your computerconfiguration befo
Chapter 5. Installing options 35Component locationsThe following illustration shows the locations of various components on thesystem board.System boar
Contents vInstallingmemory... 40Removingtheopticaldrive...
36 User GuideDisconnecting cablesTo disconnect cables, do the following:1. Remove any media (diskettes or CDs) from the drives and shut down youropera
Chapter 5. Installing options 37Removing the rear coverYou must remove the rear cover to install internal options such as memory andPCI adapters.Atten
38 User GuideInstalling an adapterYour computer system board has two peripheral component interconnect (PCI)expansion slots. Depending on your model,
Chapter 5. Installing options 39Removing the hard disk driveThe hard disk drive must be removed before you can install memory DIMMs.To remove the hard
40 User GuideInstalling memoryYou can add memory to your computer to increase system performance. Yourcomputer has two DIMM connectors 1 for installin
Chapter 5. Installing options 415. Position the new DIMM over the socket, making sure that the notches in theDIMM are aligned with the tabs on the soc
42 User GuideRemoving the optical driveTo remove the optical drive, do the following:1. Drop down the device bay. See “Accessing the optical drive” on
© Copyright IBM Corp. 2001 43Chapter 6. TroubleshootingThis chapter describes diagnostic tools that you can use to identify and correctproblems that m
44 User GuideTroubleshooting procedureUse this procedure as a starting point for problem identification.1. To begin troubleshooting, perform the follo
Chapter 6. Troubleshooting 454. Did the IBM Setup Utility program start automatically after the errormessage was displayed?No - Follow theaction for t
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46 User Guidesection, alwaysbegin byfollowingthesuggestedactionforthe first errormessagethat is displayed. Note that, in these tables, x can be any al
Chapter 6. Troubleshooting 47662 Diskette drive configuration error 1. Go to “Starting and using the IBMSetup Utility program” on page 27,andfollowthe
48 User GuideDevice troubleshooting chartsYou can use the troubleshooting charts in this section to find solutions toproblems that have definite sympt
Chapter 6. Troubleshooting 49Problem type Go toAudio problems “Audio problems” on page 50Optical drive “Optical drive problems” on page 51Display/moni
50 User GuideAudio problemsSymptom ActionNo audio in Windows 1. Check the Windows Volume Control program to ensurethe volume settings are not set too
Chapter 6. Troubleshooting 51Optical drive problemsSymptom ActionAn audio orAutoPlay- enableddisc does notautomatically playwhen inserted intothe driv
52 User GuideDVD disc problemsSymptom ActionBlack screen insteadof DVD video1. Restart the DVD player program.2. Shut down Windows, and restart your c
Chapter 6. Troubleshooting 53Display/monitor problemsGeneral problemsSymptom ActionGeneral monitorproblems1. Make sure the brightness controls are adj
54 User GuideIntermittent problemsSymptom ActionA problem occurs onlyoccasionally and isdifficult to repeat.Verify that:1. All cables and cords are se
Chapter 6. Troubleshooting 55Rapid Access IIIe Keyboard problemsSymptom ActionAll or some keys on thekeyboard do not work.Verify that:1. The computer
© Copyright IBM Corp. 2001 viiSafety noticesDANGERElectrical current from power, telephone, and communication cables ishazardous.Toavoidashockhazard:•
56 User GuideRapid Access Wireless Keyboard problemsWhen the wireless receiver is installed, a software utility provides status iconsand help informat
Chapter 6. Troubleshooting 57ScrollPoint III Mouse problemsSymptom ActionThe mouse or pointingdevice does not work.Clean the mouse. See “Mouse” on pag
58 User GuideScrollPoint Wireless Mouse problemsWhen the wireless receiver is installed, a software utility provides status iconsand help information
Chapter 6. Troubleshooting 59Memory problems Symptom ActionThe amount of memorydisplayed is less than theamount of memoryinstalled.The amountof availa
60 User GuideModem problemsSymptom ActionWhen you try to use themodem, your computeror modem is unable todetect a dial tone.1. Make sure the telephone
Chapter 6. Troubleshooting 61Generalmodem/communicationproblems.1. Make sure the telephone cords are connected correctlyand securely. Connections for
62 User GuideWhen you try to use themodem, it does not work.1. If you added, changed, or reinstalled a modem, makesure it is installed correctly.2. Ma
Chapter 6. Troubleshooting 63Optional-device problemsSymptom ActionAn IBM option that wasjust installed does notwork.Verify that:1. The option is desi
64 User GuideSoftware problemsUniversal Serial Bus (USB) problemsIBM Enhanced DiagnosticsIBM provides programs that you can run to diagnose hardware p
Chapter 6. Troubleshooting 65The IBM Enhanced Diagnostics are available on:• The Product Recovery program on the hard disk• The World Wide WebYou can
viii User Guide• Branchez tous les cordons d’alimentation sur un socle de prise de courantcorrectement câblé et mis à la terre.• Branchez sur des socl
66 User GuideRunning the IBM Enhanced Diagnostics programYou can run the IBM Enhanced Diagnostics programfromtheIBM EnhancedDiagnostics diskette or yo
Chapter 6. Troubleshooting 67displayed when you turn on the computer. See “Lithium battery notice” on pageviii.To change the battery, do the following
68 User Guide5. Replace the cover, and plug in the power cord.Note: When the computer is turned on for the first time after batteryreplacement, an err
© Copyright IBM Corp. 2001 69Chapter 7. Getting information, help, and serviceIf you need help, service, technical assistance, or just want more infor
70 User GuideGetting help and serviceIf you haveaproblem with yourcomputer, youwillfinda wide varietyofsourcesavailable to help you.Using the document
Chapter 7. Getting information, help, and service 71• Installation and maintenance of network operating systems (NOS)• Installation and maintenance of
72 User GuideIn all other countries, contact your IBM reseller or IBM marketing representative.Other servicesIBM Update Connector is a remote communic
Chapter 7. Getting information, help, and service 73For more information or to register for International Warranty Service:• In the U.S. or Canada, ca
74 User Guide
© Copyright IBM Corp. 2001 75Notices and TrademarksThis section contains notices and trademarks.NoticesGeneral noticesThis publication was developed f
Safety notices ixDispose of the battery as required by local ordinances or regulations.ATTENTIONDanger d'explosion en cas de remplacement incorre
76 For the latest version of this online publication, go to http://www.ibm.com/pc/support UserAny references in this publication to non-IBM Web sites
© Copyright IBM Corp. 2001 77IndexAadapter installation 38additional software 4administrator password 30air circulation 7arranging your workspace 6aud
78 User Guidememory problems 59microprocessor 2monitorcleaning 24problems 53mouseScrollPoint III 16ScrollPoint Wireless 16moving your computer 26Ooper
Index 79volume 20Wwirelesskeyboard 8, 14mouse 8, 14receiver 8, 14
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Part Number: 23P1170Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber.23P117023P1170
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