IBM Server 8682 Manual do Utilizador

IBM xSeries 350 Type 8682Hardware Maintenance ManualERserver

viii IBM xSeries 350 Type 8682: Hardware Maintenance Manual

Four-fan housingBefore you begin:v Read “Safety information” on page 127v Review the information in “Before you begin” on page 501 Release latches2

Dual fan mount assembly with cableBefore you begin:v Read “Safety information” on page 127v Review the information in “Before you begin” on page 50Not

Service processor card assemblyBefore you begin:v Read “Safety information” on page 127v Review the information in “Before you begin” on page 508 81

PCI switch cardBefore you begin:v Read “Safety information” on page 127v Review the information in “Before you begin” on page 501 Switch card latche

Power backplane assemblyBefore you begin:v Read “Safety information” on page 127v Review the information in “Before you begin” on page 501 Holding s

System board assembly with backerplateBefore you begin:v Read “Safety information” on page 127v Review the information in “Before you begin” on page 5

96 IBM xSeries 350 Type 8682: Hardware Maintenance Manual

Symptom-to-FRU indexThis index supports xSeries 350 servers.Notes:1. Check the configuration before you replace a FRU. Configuration problems cancause

Beep/Symptom FRU/Action1-2-4(RAM refresh verification failed)1. DIMM2. System Board3. Memory Card1-3-1(1st 64K RAM test failed)1. DIMM2. Memory Card3.

Beep/Symptom FRU/Action2-4-1(Video failed, screen believedoperable)1. System board3-1-1(Timer tick interrupt failed)1. System Board3-1-2(Interval time

General checkoutThe server diagnostic programs are stored in upgradable read-only memory (ROM)on the system board. These programs are the primary meth

Beep/Symptom FRU/ActionTwo Short Beeps(Information only, the configurationhas changed)1. Run Diagnostics2. Run Configuration/SetupThree Short Beeps1.

Diagnostic panel error LEDsThe system error LED is turned on when an error is detected. If the system errorLED is on, remove the cover and check the d

Note: The System Error LED will also be on.Diagnostic Panel LED FRU/ActionPCI A LED on1. Check System Error Log for additional information.2. PCI card

Diagnostic error codesNote: In the following error codes, if XXX is 000, 195,or197 do not replace aFRU. The description for these error codes are:000

Error Code/Symptom FRU/Action020-XXX-002(Failed Hot-Swap Slot 2 PCI Latch test)1. PCI Hot-Swap Latch Assembly2. System Board020-XXX-003(Failed Hot-Swa

Error Code/Symptom FRU/Action089-XXX-004(Failed Optional Microprocessor test)1. Optional Microprocessor 4165-060-000(Unable to communicate with Servic

Error Code/Symptom FRU/Action201-XXX-0NN(Failed Memory test, see ″MemorySettings″ on page 37) NN = DIMMlocation.1. DIMM Location J1-J162. Memory card2

Error Code/Symptom FRU/Action217-XXX-004(Failed BIOS Fixed Disk test)Note: If RAID is configured, the fixeddisk number refers to the RAID logicalarray

Error symptomsGeneral FRU/ActionCD is not working properly.1. Clean the CD.2. Run CD-ROM diagnostics.3. CD-ROM DriveCD-ROM drive tray is not working.(

Setup ActionSetup and Installation CD won’t start. v Be sure the server is supported; all Eservers with a startable(bootable) CD-ROM drive are support

Checkout procedure1. IS THE SYSTEM PART OF A CLUSTER?YES. Schedule maintenance with the customer. Shut down all systems related tothe cluster. Run sto

Power supply LED errorsUse the power supply LED information on the following page to troubleshoot powersupply problems.Note: The minimum configuration

Error Code/Symptom FRU/Action129(Internal cache error)1. Processor2. Optional processor (if installed)151(Real time clock error)1. Run Diagnostics2. B

Error Code/Symptom FRU/Action201(Memory test error, see ″Memory Settings″on page 37) If the server does not havethe latest level of BIOS installed, up

Error Code/Symptom FRU/Action1301(cable to front panel not found)1. Cable2. Front Panel3. Power Switch Assembly4. System Board1302(cable from system b

Error Code/Symptom FRU/Action2400(Video controller test failure)1. Video Adapter (if installed)2. System Board2462(Video memory configuration error)1.

Error Code/Symptom FRU/Action00180300(No more memory (above 1MB for PCIadapter)1. Run Configuration/Setup2. Failing Adapter3. System Board00180400(No

Error Code/Symptom FRU/Action01298104(Bad update data for processor 4)1. Ensure all processors are the same stepping level and cachesize.2. Processor

I2C bus fault messagesThe System Event/Error Log may contain I2C bus fault messages from both theService Processor Diagnostic and the Advanced System

Message ActionFailure reading I2C device. Check devices on bus 9.1. Reseat DIMMs 5, 6, 7l, and 82. Replace DIMMs 5, 6, 7l, and 83. Replace memory card

Message ActionPower Supply ″X″ Temperature Fault(level-critical; power supply ″x″ had over temperaturecondition)1. Ensure system is being properly coo

General informationThe IBM xSeries 350 server is a high-performance server with the capability ofmicroprocessor upgrade to a symmetric multiprocessing

Message ActionPower Supply ″X″ fault(level-critical; power supply ″X″ has been removed or hasencountered some other fault)1. Check error log for other

Temperature related system shutdownMessage ActionSystem shutoff due to CPU ″X″ over temperature(level-critical; CPU ″X″ is over temperature)1. Ensure

Undetermined problemsYou are here because the diagnostic tests did not identify the failure, the DevicesList is incorrect, or the system is inoperativ

Parts listing, Type 8682The following parts information is for the xSeries 350, Type 8682, Models 1RY 2RY4RY 5RY 6RY.System881234567891011121314151617

Index xSeries 350, Type 8682 (models 1RY 2RY 4RY 5RY 6RY) FRU No.1 Top cover assembly (all models) 36L96112 Memory card with backer plate assembly (al

Index xSeries 350, Type 8682 (models 1RY 2RY 4RY 5RY 6RY) FRU No.Cable, signal system board to SCSI backplane (all models) 37L0350Power cord (all mode

Power cord FRU No.Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, Uruguay, WesternSamoa12J5128Antigua, Bahrain, Brunei, Channel Islands

Related service informationNote: The service procedures are designed to help you isolate problems. They arewritten with the assumption that you have m

Electrical safetyCAUTION:Electrical current from power, telephone, and communication cables can behazardous. To avoid personal injury or equipment dam

v Regularly inspect and maintain your electrical hand tools for safe operationalcondition.v Do not use worn or broken tools and testers.v Never assume

v Size (4 U)– Height: 178 mm (7 in.) (4 U)– Depth: 711.2 mm (28 in.)– Width: 482.6 mm (19 in.)– Weight: 34.9 kg (77 lb.) to 50.4 kg (111 lb.) dependin

b. The power cord should be the appropriate type as specified in the partslistings.c. Insulation must not be frayed or worn.4. Remove the cover.5. Che

Safety notices (multi-lingual translations)The caution and danger safety notices in this section are provided in the followinglanguages:v Englishv Bra

Statement 2CAUTION:When replacing the lithium battery, use only IBM Part Number 33F8354 or anequivalent type battery recommended by the manufacturer.

Statement 4≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)CAUTION:Use safe practices when lifting.Statement 5CAUTION:The power control button on t

Importante:Todas as instruções de cuidado e perigo da IBM documentation começam com umnúmero. Este número é utilizado para fazer referência cruzada de

Instrução 2CUIDADO:Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354ou uma bateria de tipo equivalente, recomen

Instrução 4≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)CUIDADO:Ao levantar a máquina, faça-o com segurança.Instrução 5CUIDADO:Os botões Liga/De

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Server featuresThe unique design of the server takes advantage of advancements in symmetricmultiprocessing (SMP), data storage, and memory management.

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Important:Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBMdocumentation sont précédées d’un numéro. Ce dernier permet de me

Notice n° 2ATTENTION:Remplacez la pile au lithium usagée par une pile de référence identiqueexclusivement - voir la référence IBM - ou par une pile éq

Notice n° 4≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)ATTENTION:Faites-vous aider pour soulever ce produit.Notice n° 5ATTENTION:Le bouton de m

Wichtig:Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer.Diese Nummer verweist auf einen englischen Sicherheitshinweis m

Hinweis 2ACHTUNG:Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oderdurch eine vom Hersteller empfohlene Batterie e

Hinweis 4≥18 kg ≥32 kg ≥55 kgACHTUNG:Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten.Hinweis 5ACHTUNG:Mit dem Betriebs

provides full-duplex (FDX) capability, which enables simultaneous transmissionand reception of data on the Ethernet local area network (LAN).v Redunda

Importante:Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBMdocumentation iniziano con un numero. Questo numero viene uti

Avviso 2ATTENZIONE:Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte33F8354 o batterie dello stesso tipo o

Avviso 4≥18 kg ≥32 kg ≥55 kgATTENZIONE:Durante il sollevamento della macchina seguire delle norme di sicurezza.Avviso 5ATTENZIONE:Il pulsante del cont

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Importante:Todas las declaraciones de precauciín de esta IBM documentation empiezan conun número. Dicho número se emplea para establecer una referenci

Declaración 2PRECAUCIÓN:Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 deIBM o cualquier tipo de batería eq

Declaración 4≥18 kg ≥32 kg ≥55 kgPRECAUCIÓN:Tome medidas de seguridad al levantar el producto.Declaración 5PRECAUCIÓN:El botín de control de alimentac

v Hot-swap hard disk drivesv Active PCI (hot-plug) adapter slotsv Information and diagnostic LED panelsv Menu-driven setup, system configuration, SCSI

Problem determination tipsDue to the variety of hardware and software combinations that can be encountered,use the following information to assist you

When referring to hard disk drive capacity, GB equals one bilion bytes. Totaluser-accessible capacity may vary depending on operating environments.IBM

162 IBM xSeries 350 Type 8682: Hardware Maintenance Manual

Part Number: 24P2905File Number:Printed in U.S.A.(1P) P/N: 24P2905

Start the serverUse the following procedure to start the server.1. Turn on all external devices, such as the monitor.Note: After you plug the power co

Controls and indicators1 Power-control button: Press this button to manually turn on or off theserver.2 Reset button: Press this button to reset t

are nonredundant or some other noncritical event has occurred. Check thediagnostic LED panel for more information (see “Diagnostic panel LEDs” onpage

DiagnosticsThis section provides basic troubleshooting information to help you resolve somecommon problems that might occur with the server.If you can

POST beep codesPOST generates beep codes to indicate successful completion or the detection of aproblem.v One beep indicates the successful completion

TechConnect CD ActionCan’t start TechConnect®CD. Be sure you’re starting the CD on a system with Microsoft®Windows®installed.Can’t view publications f

Text messagesThe diagnostic text message format is as follows:Function Name: Result (test specific string)where:Function Nameis the name of the functi

Notes:a. If the server stops during testing and you cannot continue, restart the serverand try running the diagnostic programs again.b. The keyboard a

Light path diagnosticsThe server has LEDs to help you identify problems with some server components.These LEDs are part of the light path diagnostics

The following table describes the ac and dc power LEDs.AC power LED DC power LED Description and actionOn On The power supply is on and operating corr

Diagnostic panel LEDsThe following illustration shows the LEDs on the diagnostics panel inside the server.See Table 1 on page 19 for information on id

Notes:1. The server does not support replaceable voltage regulator modules (VRMs).2. The server supports a maximum of three PCI buses.3. The server su

IBM xSeries 350 Type 8682Hardware Maintenance ManualER s e r v e r

Table 1. Light Path Diagnostics (continued)LED on CauseOver Spec The server is drawing more power than the power supplies are rated for. (See “Diagnos

4. Insert the BIOS flash diskette into the diskette drive.5. Restart the server.6. The system begins the power-on self-test (POST). Select 1 – UpdateP

2. Follow any special handling and installation instructions supplied with thebattery.3. Turn off the server and all attached devices and disconnect a

Temperature checkoutProper cooling of the system is important for proper operation and system reliability.For a typical eServer, you should make sure:

The network cable must be securely attached at all connections. If the cable isattached but the problem persists, try a different cable.If you set the

Table 2. Ethernet troubleshooting chart (continued)Ethernet controller problem Suggested ActionEthernet Link Status lightdoes not light.Check the foll

Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controllerPCNTNW-NW-026 The MSM is unable to parse a required custom keyw

Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller (continued)PCNTNW-NW-079 The Multiple Link Interface Driver (M

Network driver interface specification 2.01 (OS/2) drivermessagesThis section provides explanations of the error messages for the NDIS 2.01 (OS/2)driv

Table 4. NDIS 2.01 (OS/2) driver messages for the Ethernet controller (continued)PCNTND-23 WARNING: PCNET IRQ found = xxExplanation: The interrupt req

:Note: Before using this information and the product it supports, be sure to read the general informationunder “Notices” on page 160Sixth Edition (Sep

UNIX messagesThis section provides descriptions of the Ethernet error messages for the SCOUNIX LLI driver, and suggested actions to resolve each probl

Table 6. UNIX LLI driver messages for the Ethernet controller (continued)pnt0-19 IRQ found for PCnet hardware does not match space.c (or pnt.conf)!Exp

32 IBM xSeries 350 Type 8682: Hardware Maintenance Manual

Configuring the serverIn addition to the ServerGuide CDs, you can use the following configurationprograms to customize your server hardware:v Configur

Choices available from the Configuration/Setup main menuFrom the Configuration/Setup Utility main menu, you can select settings that youwant to change

This choice also allows you to enable or disable the integrated SCSI, video, andEthernet controllers.– The default setting is Enable for all the contr

The server uses a startup sequence to determine the device from which theoperating system loads. For example, you can define a startup sequence thatch

Select this choice to enable or disable the microprocessor cache. In addition,you can define the microprocessor cache type as write-back (WB) orwrite-

Power-on passwordAfter you set a power-on password, you can enable the unattended-start mode.This locks the keyboard and mouse, but allows the server

The following table provides a summary of the password features.Table 8. Power-on and administrator password featuresType of password ResultsPower-on

About this manualThis manual contains diagnostic information, a Symptom-to-FRU index, serviceinformation, error codes, error messages, and configurati

5. Follow the instructions on the screen to change the settings of the selecteditems; then, press Enter.Choices available from the SCSISelect menuThe

Installing optionsThis chapter provides instructions to help you add options to the server.Expanded view of the xSeries 35088Terminator cardMicroproce

Component locationsThis section provides illustrations of the system board, Diagnostic LED panel,memory board, and Advanced System Management Intercon

System board cable connectors: The following illustration shows the location ofthe cable connectors on the system board.Power signal(J16)Diagnostic pa

System board jumpers: The following illustration shows the location of the flashROM page swap jumper (J14) and power-on password override jumper (J15)

The following illustration shows the location of the microprocessor speed(core-frequency-selection) jumper block on the system board. The jumpers on t

System board LED locationsThe following illustration shows the location of the lights on the system board.Note: The illustrations in this document mig

Diagnostic panel LEDsThe following illustration shows the location of the LEDs on the diagnostic panel.The diagnostic panel LEDs are visible through a

Memory board component locationsThe following illustration shows the location of the dual inline memory module(DIMM) connectors and error LEDs on the

Advanced System Management Interconnect board componentlocationsThe following illustration shows the connectors and lights for the Advanced SystemMana

iv IBM xSeries 350 Type 8682: Hardware Maintenance Manual

Before you beginBefore you begin to install options in the server, read the following information:v Become familiar with the safety and handling guide

v Remove items from your shirt pocket (such as pens or pencils) that could fall intothe server as you lean over it.v Avoid dropping any metallic objec

To Connect To Disconnect1. Turn everything OFF.2. First, attach all cables to devices.3. Attach signal cables to connectors.4. Attach power cords to o

Removing the server top cover and bezelReview the information in “Before you begin” on page 50The following illustration shows how to remove the top c

Working with adaptersThe following illustration shows the location of the Active™PCI adapter expansionslots on the system board.Notes:1. The illustrat

Attention: Do not remove a hot-plug PCI adapter before performing theoperating-system-defined procedure for disabling the Active PCI (hot-plug) slot t

c. Press on the rear of the adapter retention assembly and lift the adapterretention cover.Attention: Expansion-slot covers must be installed on all e

To cable the ServeRAID adapter:1. Turn off the server.2. Remove all adapters from the Active PCI adapter slots.3. Remove the plastic dividers between

Attention: When you route the SCSI cable, observe the following:v Do not block the ventilated space in front of the fan assembly.v Do not place the SC

Installing internal drivesIf you add different types of drives, the system can read multiple types of mediaand store more data. Several types of drive

ContentsAbout this manual ...iiiImportant safety information ...iiiOnline support ...iiiGen

v The server supports three standard and three optional 1-inch (26 mm) slim-high,3.5-inch, hot-swap hard disk drives in the hot-swap bays. The standar

The following illustration shows the rear connectors on the hot-swap-drivebackplane before the repeater card is installed, as viewed from the rear of

Installing a hot-swap hard disk driveThe following illustration shows how to install a hot-swap hard disk drive.Note: You do not have to turn off the

Installing memory-module kitsThe illustrations in this document might differ slightly from your hardware.Adding memory to the server is an easy way to

Note: The illustrations in this document might differ slightly from your hardware.Memory slot 1Memory slot 5Memory slot 9Memory slot 13Error LEDsError

b. Place the memory board assembly on a static-protective surface, such asthe static-protective package in which an option comes.3. Locate the DIMM co

Installing a microprocessor kitThe server comes with one microprocessor installed on the system board. Theserver supports up to four microprocessors.

The following illustration is a simplified layout of the microprocessor connectorlocations and other microprocessor-related components on the system b

To install an additional microprocessor:Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD),take precautions to avoid damage fr

Changing jumper positionsJumpers located on the system board help you to customize the way the serveroperates.The server system board contains two-pin

Using the SCSISelect utility program ...39Starting the SCSISelect utility program ...39Choices available from the SCSISelect

Installing a hot-swap power supplyThe following illustration shows how to install a hot-swap power supply.Note: The illustrations in this document mig

CAUTION:If you install a strain-relief bracket option over the end of the power cord that isconnected to the device, you must connect the other end of

The following illustration shows the rear connectors on the SCSI repeater card afterthe repeater card is installed, as viewed from the rear of the ser

Note: If you connected these optional hot-swap hard disk drives to the optionalhot-swap backplane, then the optional hot-swap backplane sets the SCSII

Completing the installationTo complete the installation, you must reinstall the top cover, reinstall the bezel,reconnect all cables that you disconnec

Note: If necessary, refer to “Input/output ports” on page 76 for connectorlocations.To install the bezel:1. Insert the two tabs on the bottom of the b

Input/output portsThis section provides information about the input/output (I/O) ports on the rear ofthe server. These ports include the following:v O

4. Select the parallel port; then, use the arrow keys to advance through thesettings available.Note: When you configure the parallel port as bidirecti

Note: If you install a PCI video adapter, the server BIOS will automatically disablethe integrated video controller.The following table shows the pin-

Table 15. Keyboard connector pin-number assignmentsPin I/O Signal1 I/O Data2 N/A Reserved3 N/A Ground4 N/A +5 V dc5 I/O Keyboard clock6 N/A ReservedAu

Advanced System Management ports ...87Cabling the server...88FRU information (service only) ...89LED s

Note: If you install a PCI RAID adapter to configure and manage the internalhot-swap drives, you must move the SCSI cable from the system-boardSCSI co

Table 18. 68-pin SCSI connector pin-number assignmentsPin Signal Pin Signal1 +Data 12 35 -Data 122 +Data 13 36 -Data 133 +Data 14 37 -Data 144 +Data 1

Viewing or changing the serial-port assignmentsTo view or change the serial-port assignments:1. Restart the server and watch the monitor screen.2. Whe

USB-port connectorsEach USB port has an external connector on the rear of the server for attachingUSB compatible devices.The following table shows the

all Ethernet traffic associated with it is switched to the redundant (secondary)controller. If the appropriate device drivers are installed, this swit

Hot Plug Solution package, the adapter device driver will not recognize thehot-plug code. This happens because the adapter device driver only checksth

If the Enable for DMI / Hot Swap Support checkbox is not checked or is notpresent, traffic will automatically switch back to the primary adapter when

Table 21. Ethernet RJ-45 connector pin-number assignments.Pin Signal Pin Signal1 Transmit data+ 5 Not connected2 Transmit data- 6 Receive data -3 Rece

Cabling the serverThe following illustration shows the cabling for a typical server configuration.Notes:1. The illustrations in this document might di

FRU information (service only)Field Replacement Units (FRUs) should be replaced by qualified service personnelonly.LED switch cardBefore you begin:v R